FAQs

FIT AND SIZING:

What size am I?

On the product pages, we include a sizing chart. 

The cycling jerseys are typically designed to fit snuggly on the body. Consider ordering a size up if you like a more loose fit. 

 

ORDERING ONLINE, SHIPPING, RETURNS:

How will you ship my order?

Villain orders within Cebu will be shipped via bicycle/motorcycle courier. 

Other orders will be sent via LBC, JRS or J&T.

For outside Cebu orders, you will be sent a shipping confirmation email with a tracking number once your order has been shipped. 

 

How long do shipments take?

It usually takes us a day or two (working days) to process orders. Then another 2-3 days for the shipper to deliver.

 

What are the payment options?

Cash on Delivery (max. of Php 10,000)

Credit Card via Paypal

Paypal

Bank to bank deposit via BPI

GCASH

*The account details of bank or Gcash will be given upon checking out an order.

 

Can I return my orders if they don’t fit or etc.?

Yes, you can exchange it for something of equal value.

Please email villaincycles@gmail.com or send a message to 0998 993 3184 for the exchange details. You will have to cover the delivery cost of the return.

 

Do you ship internationally?

Yes, we can. Since delivery charges vary all over the world, you'll need to process your order via email in order for us to confirm the delivery charge. Send us a message at villaincycles@gmail.com.

 

INVENTORY:

When will you be restocking __(insert item)___? 

Villain is a small brand and many times it feels like we're flying by the seat of our pants. So bear with us, we have no idea when we will restock specific items.

 

OTHERS:

If I wear Villain, does that mean I have to fight caped superheroes that wear their underwear outside their pants?

Only if you want to.

Here at Villain, we believe in making your own decisions. So do as you like... maybe in a more chaotic good way though. 

 

Do you have a physical store?

Currently, we don't have a physical store, but we are stocking merchandise in Toto's Bike Stand in Cebu, Philippines.

 

How do I stock Villain in my store? 

Send us an email at villaincycles@gmail.com.